Shiella is a Registered Nurse with over 30 years of experience, including 20 years in Australia specialising in paediatrics, aged care, and disability support. As an expert in care management, she ensures My Carers delivers high-quality, compassionate support, helping participants live independently with confidence and dignity.

Rafael oversees the business and operational aspects of My Carers, ensuring seamless service delivery and strategic growth. With over ten years of experience in disability and aged care, he focuses on efficient systems, high-quality service coordination, and participant-centered solutions that make support accessible and reliable.